Keeping your possessions safe and secure is our absolute top priority, and we do everything we can to protect them during the moving process. That’s why we have one of the lowest damage ratios in the industry. However, our movers are only human, and damages do occur every once in awhile even during the best-planned moves. In the unlikely event that damage occurs, we are serious about performing repairs or providing adequate compensation.
This “valuation coverage” is required by law and provides compensation at $0.30 per pound per article. That means that if an item is damaged or lost, you’ll receive $0.30 for every pound that the item weighs. This basic coverage option is free of charge and does not provide substantial protection against damages.
If moving valuable or fragile items, you may wish to purchase a moving insurance policy at www.movinginsurance.com. You can purchase insurance for your entire inventory or only specific items that are being moved. It’s also worthwhile to check with your homeowner’s insurance company and see if your policy covers your property while it’s being moved.
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Our Customers Say:"Moving in NYC can be a huge pain, but moving with Better Move was perfect! They showed up on time, were extremely quick and efficient and a pleasure to be around. I didn't have any qualms about them moving any of my furniture and would definitely recommend to anyone looking to make a move." (March, 2012)
Emily B., Brooklyn, NY